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What to Expect from us
IMPORTANT PUBLIC NOTICE 
(1 minute read)

1

Addressing Healthcare
Backlogs

Our walk-in clinic is committed to providing the care you need while the healthcare capacity has been stretched beyond its limits. We appreciate your patience as we work to assist each patient. If you are acutely unwell please proceed to the nearest emergency room or call 911.

2

No limit on Health issues, But Time Constraints.

While there is no cap on the number of health issues you need to address, time is a limitation. We understand that you may be frustrated, please know that we are trying to help each patient, as best as we can. Please be aware the clinic is regularly operational 3 days weekly.

3

Less
Urgent Issues

While we aim to address all of your health concerns, time constraints may limit how much can be covered in one visit. For complex or multiple issues, follow-up as walk in visit as well may be necessary. The clinic operates three days a week.

4

Focused Care Planning

To ensure efficient and effective care, you and the walk-in doctor will prioritize the most urgent health issue during your visit and as well in fairness for the patients in waiting room . 

5

Services Exclusion List 

Please review our services exclusion list before your visit to ensure we can meet your needs.

6

Patient Presence

The patient must be present and able to participate in their appointment. We cannot provide assessments through another person.
Thank you for choosing our clinic. We appreciate your cooperation.

Important Information
Please Read

🛑 Before you get the most up-to-date operating hours, it is HIGHLY RECOMMENDED to go over all the information below (it is very relevant to your visit/health) then CLICK the "Excluded Services " button to take you to the clinic hours details.

You cannot book a spot for the in-person walk-in clinic, it is a first come-first serve based clinic





   1. Once you arriveidentify yourself at the Check-in Counter: For you or any family member you think may need care, please have everyone's VALID Health card readily available OR a Private Pay will be requested (FEES)

*Patients from Quebec and other provinces are Welcome!

* US & INTERNATIONAL Short or long-term Visitors to Canada, Residents without OHIP
card under Work Permit, Study Permit temporary status, or Diplomats ARE WELCOME.

   2. You may be directed to do Step 2: The receptionist will help you to check-in and may direct you to the next step (Only OHIP cardholders) to finalize your check-in.

   3. The doctor does not answer health questions for family member/s unless she/he has already been checked in. 

   4. Reliable Cell phone with voicemail enabled is REQUIRED 
(Unmuted, Accessible & Sufficiently charged) 
 
   5. The doctor speaks only English and Arabic, please secure an interpreter to accompany you if you feel there will be a language barrier.

   6. What to expect from today's visit? Answer: SEE ABOVE DISCLAIMER

   7. Bathroom access in our clinic is available but restricted. Please use your facilities at home prior to your visit.

   8. Know your medications or bring them with you.

   9. Currently the clinic is focusing on providing episodic/Urgent Walk-in clinic services.

 

**Capacity can be reached quickly**
BEFORE you decide & and plan to come, please review the exclusion list below.

Thank you for reading the important information, please proceed to the excluded services section

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